FAQs

General

What is Sniff?

Sniff is a home food–focused pet nutrition brand that creates science-backed meal additions designed to make everyday home food more complete and balanced for dogs.

What is Sniff’s product range?

Sniff’s initial product range includes Nutrition Toppers. We will be launching fresh meals, treats and confectionery soon.

What are Sniff toppers made of?

Sniff toppers are made with carefully selected ingredients that support specific health needs like digestion, gut health, immunity, and overall wellness.

Can I add Sniff to home-cooked food?

Yes. Sniff is specifically designed to be used with home-cooked meals like rice, chicken, vegetables, etc.

Can Sniff be added to kibble?

Yes. Sniff can also be mixed with kibble to enhance nutrition and taste.

How much Sniff should I give my dog?

The feeding quantity depends on your dog’s weight. Refer to the feeding guide on the product packaging for the correct amount.

How often should I give Sniff to my dog?

Sniff can be added to your dog’s meals daily. All our products are designed for daily use.

Will Sniff cure my dog’s health problems?

Sniff products are designed to support health and nutrition, but they are not medicines. For medical concerns, always consult your veterinarian.

Is Sniff suitable for puppies?

Sniff nutrition toppers are suitable for puppies 12 weeks+ of age. Please check the product guidelines or consult your vet.

Can Sniff be given to senior dogs?

Yes. Many Sniff products are beneficial for senior dogs as they support digestion, immunity and overall wellbeing. If your dog has any specific allergies or serious medical conditions, consult your vet.

What if my dog is a picky eater?

Sniff toppers are designed to mix easily with food and often help improve meal acceptance. We recommend introducing it slowly to the meal.

My dog vomited after eating the topper. What should I do?

Temporary vomiting is a sign of the gut resetting and is normal. We recommend starting with half the recommended dosage and gradually increasing to full. If vomiting persists, stop use and consult your veterinarian.

My dog is experiencing diarrhea/loose stool. What should I do?

If you have just started using the topper then inconsistent stool signals resetting of the stomach and gut. Start with half the recommended dosage and gradually increase to full. Make sure your dog has enough fresh water and is hydrated. If diarrhea persists, stop use and consult your veterinarian.

FAQs

Return and Shipping

What if I receive a damaged product?

If your product arrives damaged, please contact our support team within 48 hours with photos and order details.

I have not received my order. What do I do?

Delivery timelines typically range between 3–7 business days, depending on your location. If you still haven’t received your order please reach out to our support team.

Can I track my order?

Yes. Once your order is shipped, you will receive a tracking link via SMS or email.

Where can I buy Sniff products?

Sniff products can be purchased directly from the Sniff website and select online marketplaces.

Do you ship across India?

Yes, Sniff delivers across India.

How can I contact Sniff?

You can reach us via email, WhatsApp or the contact form on our website.